redfishingboat

3 responses so far ↓

• 1 Moshe // Feb 4, 2010 at 4:53 pm

  I have been working as a low-level security guard for the Los Angeles CSC branch (the branch that staffs the Hollywood Bowl) since 2006 (I am posting under an alias to avoid retaliation, since I am presently employed part-time by CSC and rely on the extra income that it generates).

  I can tell you that this company engages in some extremely sketchy practices. In fact, seasoned CSC workers joke with one another that CSC stands for, among others, Chicken Shit Company, Common Sense Challenged, or Criminal Staffing Company.

  CSC has such a high employee turnover rate, that only about 20% of the workforce is on long enough to see their first-year anniversary. Because of this huge turnover rate, the company greatly lacks in training. As a new employee, I had to attend a 2 hour “orientation” which took place in a classroom setting. About 1 hour of it was filling out employment paperwork as a group (you’d be surprised–or maybe you wouldn’t after you’ve had an encounter with a CSC worker–many don’t know what to put down where it says “Name” unless there’s someone at the front of the classroom explaining how to fill it out). Then about 15 minutes talking about company history, the venues they staff, the different levels of supervisors/management, the dress code, and where to find the incredibly hard-to-come-by navy blue double-knit polyester pants. Then, there was about 45 minutes talking about policies/what to do on the job. Obviously, 45 minutes of lecture, with no hands-on training, and a classroom of people of lower than average competence, is not adequate.

  Before each shift, the supervisor is supposed to give a “briefing.” This is about five minutes of training for a particular position. Often, however, the supervisors spend this time trying to figure out for themselves what they are supposed to be doing, and do not have time to explain it to the employees until they are already on post, dealing with the public and making up information as they go along.

  There is absolutely no legal training done by CSC. The staff are never educated on their rights as a security guard, company liability, photography rights on public property, invasion of someone’s personal space/privacy, damaging someone’s property, etc. This information is touched upon during the state’s security guard training, but not all employees have undergone the training, and the training through the state is so broad and generic, because it covers all types of security (same course for guards working in parking lots/garages, gated communities, shopping centers, events, schools, public roads, office buildings, factories/warehouses, industrial parks, etc. …obviously the course cannot address the ins-and-outs of each one of these different types of guards, so the company is liable for specialized legal training, of which CSC does none).

  Most employees have at least a high school diploma or GED (it is a requirement to work for the company, but I can think of a few fellow employees who have slipped through the cracks). I would estimate that 50-60% of the employees are either students or earn their primary income through other employment. I estimate about 10% have another job, but earn their primary income through CSC, and for about 30-40% of the workforce, CSC is their only income. CSC pays pretty low wages (most are earning $10/hour, but can be as low as $8 or as much as $12 for non-management) and offers no insurance or benefits (other than free parking at events) for its event staff. Often, the least competent employees, who have no other income source, are the ones who are supervisors since they are available to work most often. Then, the students/full-time workers come in on the weekends to staff events, under the charge of morons.

  The training for supervisors varies, many receive no training (just a promotion and status-change in the computer, and then are expected to start supervising groups of up to 40). Others attend four hours of classroom training.

  Because the company is so broken, it is no surprise that the service that it outputs is so low quality. I try my best to make the people who I deal with realize that not everyone wearing a yellow jacket has an IQ of seven. Many of my colleagues are very intelligent, hard-working, and educated (I can think of a coworker with 2 Ph. D.s, a medical doctor, about ten teachers, a paralegal, a whole lot of university and community college students, aspiring police officers, and many skilled blue collar workers like truck/bus drivers, mechanics, medical technicians, secretaries, and a Fedex package handler–also a lot of soldiers, active and reserve, make extra income at CSC), and it is unfortunate that the people involved in this incident were probably not CSC’s best and brightest.

  If I were working there and were involved in this event, I would have handled it a lot differently, and if I witnessed it being handled the way it was, I would have filed an incident report and would have slanted it in the patron’s favor.

• 2 Texas Girl Struggling // Feb 15, 2010 at 10:58 pm

  I had high hopes to work for CSC. Man I gotta make extra income. I also have a degree.

• 3 JD // Feb 26, 2010 at 7:04 pm

  HI ALL,

  I AM GRANDMA ZUMWALT HERE, Damon Zumwalt’S MOTHER WITH A STORY FER YA’ALL.

  WELL ITZ ABOUT THAT TIME AGAIN WHEN WE GIT REACQUAINTED WITH WHO WE WORK WITH. I PITY MANY OF YOU WHO HAVE TO PUT UP W/ MY SON, Damon Zumwalt. I MEAN IS THERE A BIGGER ARSE-HOLE ON DA FACE OF DA EARFTH THAN Damon Zumwalt? SIGH, I SUPPOZE ITZ GOTZ A LOT TA DO WITH HOWIN IZE RAZED HIM THOUGH, SHEASH.

  DA FIRST PROBLEM IS HE IS BITTER ALL DA TIME. I GUESSIN THAT GO WAY BACK TO WHEN HE WAS A SMALL BOY. YEAH, HE WAS THE YOUNGER OF TWO WITH GENE BEING THE OLDER BOY. GENE WAS THE NICE ONE THOUGH. Damon Zumwalt NEVER FORGAVE ME FER THE DAY I HUMILATED HIM IN FRONT OF ALL THE OTHER KIDS AT THE LOCAL YMCA WHEZE WE GREW UP. ONE DAY WHEN THEY WAZ YOUUNGINS WE WENT TA GO SWIM AT THE Y. ANYHOW Damon Zumwalt AND GENE WAZ ABOUTS TA GO SWIMMIN AND I WANTED TA JOIN IN DA FUN SO I DRESSED UP REAL PRETTY LIKE IN MY SWIMSUIT. WELL I GETZ EXCITED SEE AND IZE JUST DOVE INTA THE POOL. PROBLEM WUZ I WAS SUCH A FAT ASS COW THAT I DISPLACED ALL THE WATER FORE ALL THE KID FOLK COULD ENJOY DA POOL. TO MAKES IT WORSE I WAS WEARIN MY BLACK OUTFIT AND WITH MY GHOSTLY WHITE HAIR AND ME RUNNIN SO FAST THEY’ALL TOOK TO ME LIKE SHAMU THE KILLER WHALE. WHEN THEYZE TOLD ME TO ‘GIT YER FAT ASS OUT OF THE POOL YA SHAMU LOOKIN FCUK’ I COULDN’T GIT BY MYSELF. THEY HAD TO CALL DA FREAKIN FIRE DEPT TO PRY MY FAT ASS OUTTA THERE. I WUZ STUCK TO DA BOTTOM AND CRACKED THE BOTTOM OF DA POOL SEE. WHEN THYE FINAILLY GOTZ ME OUT Damon Zumwalt WAS THERE GLARING AT ME W/ THE MEANEST DIRTIEST LOOK Y’ALL COULD IMAGINE. NOW THAT’S NO WAY TO TREAT YER MAMA. DON’T THINK HE EVER FERGAVE ME FER THAT AND IT A-FECTED HIM DA REST OF HIS PUTRID WITTLE LIFE.

  I THINK HE JUST LEANT TA TAKE THINS WAY TOO FAR. THIS BIT ABOUT HIS SPEAKER PHONE FER EXAMPLE. I MEAN I RELAIZE HE WAS A THERATER ARTS MAJOR IN COLLEGE CUZ HE WASN’T THE SHARPEST COOKIE ON THE DISH YA KNOW, I MEAN THEATRE ARTZ, WHAT THE FUCK IS THAT SHIT, DZ? ANYHOWZ HE GOES AN CALL UP HIS EMPLOYYEES SEE, LIKE JOHN ANDERSON FER EXAMPLE. DIS IS HOW THAT DIALOGUE GOES:

  Damon Zumwalt: “JOHN?”
  J A: “YEAH Damon”
  Damon Zumwalt: “THIS IS Damon Zumwalt, I AM THE PRESIDENT OF CSC”
  J A: “UH YEAH Damon, I HAVE WORKED FER YEW FOR 30 YEARS”
  Damon Zumwalt: “DON’T GIVE ME THAT DOUBLE TALK!” “YEW WERK FER ME!!!”

  I MEAN C’MON Damon, WE KNOW YER DA BOSS. I MEAN IT TELLS YA HOW FULL OF SHIT SOMEOEN IS WHEN DAY HAVE TO REINTRODUCE THEM SELF EACH TIME THEY CALL DON’T THEY? LOL. THEN HE HAS TO USE SPEAKER PHONE ALL THE TIME BEC HE THINKS HE IS JESUS. I MEAN WHAT A MAROON. I KNOW FER A FACT THAT Damon RECORDS HIMSELF AND LISTENS TO HIM TALK TO PEOPLE DA WAY HE DUZ. MAKES HIM FEEL LIEK A BIG MAN INSTEAD OF THE SAWED OFF LITTLE PUKE I RAISED HIM TA BE.

  OMG, WELL DIS IS JUST TOO SERIOUS, WE’LL HAVE TO LIVEN THINGS UP A BIT W/ A BIT OF MUSIC. HERE IS ONE OF MY FAVORITE ALL TIME SONGS: TAKE ME OUT TO THE PIG FARM. TAKE ME OUTY TA THE PIG FARM, TAKE ME OUT THERE RIGHT NOW, WHERE I CAN ROLL IN THE MUD AND CHEW MY HAY ALLLLLLLLLLL DAYYYYYYYY. YEE-=HAW.

  HOW ABOUT ANTHER FAV, ALL I WANT FER XMAS IS MY TW0 CORN COBBS. LOL. BTW WHERE’S MY BUCKET AT? I AM GETTTING HUNGRY…….AGAIN………..

  DON’T KNOW IF Damon MENTIONED TO YA FOLKS THAT I, HIS MOTHER, WAS THE CAUSE OF THE NORTHRIDGE EARTHQUAKE. YEP, CSC MOVED ITZ OFFICE OUT TO NORTHRIDGE CA A FEW YEARS BACK. WELL THERE WAS THIS BEAN AND BEEFY BERRITO I WUZ EATIN ON ONE DAY AND IT GOT TA ME THE NEXT MORNIN SOMETHING RIGHT FIERCE. YUP, IT WAS EARLY IN DA MORNIN AS YA’ALL CAN RECALL I AM SURE. I HAD TO LET ONE GO AND WHEN I DO THAT MY BIG BUTT CHEEKS STARTS TO REVERBERATING MIGHTY FIERCE. WELL SOON AS YER KNONW IT MY CHEEKS SMACKING TOGETHER STARTZ THE WHOLE GROUND SHAKIN LIKE ITZ ARMAGEDDEN TIME. SIGH, AFTER THAT Damon Zumwalt COULDN’T TAKE NO CHANCES, EH HAD TO PUTZ ME OUTZ TO PASTURE. HE SEZ IT WAS A BETTER PLACE FER ME.

  WITH MY ASS AS BIG A TWO BARN DOORS I HAD A WIDE LOAD SIGN ON MY ASS AND THEY HAULED ME OUT TO CHINO AREA. YES, Damon Zumwalt, THE ASSHOLE SON OF MINE SENMT ME OUT TO PASTURE, YA SON OF A BITCH, ERE I MEAN YOU SON OF A ME………. THAT’S WHY IT STINK SO BAD OUT HERE. Damon Zumwalt WANTED TO HIDE MY SMELL AND LET PEOPLE THINK ITZ DA CATTLE, ACTUALLY ITS ME. TOO MUCH WATER TO GIVE ME A BATH YA KNOW.

  I WUZ LOOKIN FER CSC STAFF AT THE SUPER BOWL RECENTLY BUT I FERGET CSC GOTZ FIRED BY THE NFL. SEE, Damon Zumwalt, DA MIGHTY NFL GOTZ TIRED OF YER ACT TOO, NO SUPER BOWL FER US. I MEAN Damon WHEN YA WAKE UP AND YA SEE A CONDOM OVER YER HEAD I THINK IT MEANS YOU A DICK.

  NOW DON’T GIVE NO ATTITUDE NOW………..I AM YER MOTHER AND I WILL TAKE YER SPEAKER PHONE AWAY FROM YA………YUP THAT’S RIGHT SONNY, BETTER BEHAVE OR I WILL PUNNNNNNNNNIIIIIIISSSSSSSSSSHHHHHHHHHH YEW. I KNOW THAT WILL MAKE YEW CRY LIKE A BITCH.

  DON’T FERGIT, I CAN PULL A WWF ON YA AND PILEDRIVE YER AZZ INTO THE GROUND. YUP, JUST LIKE I USED TA, I WILL SQUEEZE YER HEAD IN BETWEEN MY THUNDER THIGHS, THAT WAS MY WWF NICK THERE FOLKS, AND SUFFERCATE YER SORRY AZZ DOWN THERE, THAT’S IF THE STANK DONTZ KILLZ YA FIRST, LOL.

  YA GOTZ THE NERVE TO SUE THE ARCH-DIO-CEEZE, I MEAN WHAT AN A$$-HOLE YEW ARE, DAMON. THE WURST PARTZ OF THAT IS YEW TEACH YER DAUGHTER TEW GROW UP TA BE AN A$$-HOLE, JUST LIKE YEW, SHEEEEESH.

  SIGH, WELL ME THINKS ITZ TIME TO ENDZ THIS SHOW FER NOW. ONE MER SONG FER DA ROAD THOUGH……………..HEY Damon Zumwalt, HOW DOES MY ASS TASTE…….TOLD YA’LL YA’ALL CAN’T DO IT W/O ME………….

  LOVE,

  GRANDMA Z

  WITH EDITORIAL HELP FROM ACK-JAY AHL-DAY
  (NAME ALTERED TO MY PIG LATIN NAME TO PROTECTS THE INNOCNET, NAMELY MEESELF)

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